Help Centre

Frequently Asked Questions – 3patt Pakistan

Everything you need to know about your 3patt account, deposits, withdrawals, bonuses, games and responsible gaming – answered clearly and in plain English.

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Account & Login

Go to 3patt.biz/register and fill in three quick steps: your mobile number, email, and a username; your personal details (name and date of birth); then confirm and accept the terms. The whole process takes under 2 minutes. Once your account is created, verify your mobile number with the OTP sent by SMS and you are ready to deposit and play.
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3patt accepts all Pakistani mobile numbers starting with 03 – that includes Telenor (034x), Jazz/Warid (030x/031x/032x), Ufone (033x), Zong (031x), and SCOM. The number you register with is also used for OTP login and withdrawal verification, so use a number you actively use and have access to.
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No. 3patt permits one account per person. Duplicate accounts are detected during KYC and are either merged or closed with balances forfeited. If you have previously had a 3patt account that was closed, contact support before trying to register again so the situation can be assessed properly.
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Visit 3patt.biz/login. You can log in using either the Mobile OTP method (enter your 03XX number, receive a 6-digit OTP by SMS within 30 seconds, enter it to sign in) or using your username/mobile number and password. Most players use the OTP method as it is faster and does not require remembering a password.
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On the login page, click "Forgot password?" in the Password tab. Enter your registered mobile number or email. You will receive a reset OTP or link within 2 minutes. If you no longer have access to the registered number or email, email support@3patt.biz with your CNIC and registered username and the team can process a manual account recovery.
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Accounts are automatically locked after five consecutive failed login attempts. The lock lifts automatically after 30 minutes. Accounts may also be temporarily suspended if our security system flags unusual activity – this is a protective measure, not a punishment. Contact live chat or email support@3patt.biz with your registered mobile number if you believe your account was locked in error.
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Deposits

3patt accepts Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer via IBFT, and Visa/Mastercard debit cards. All transactions are processed in PKR. There are no currency conversion fees and no third-party processing charges added by 3patt – you pay exactly what you see.
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The minimum deposit is Rs 500. This applies to all payment methods including Easypaisa, JazzCash, and IBFT. There is no maximum deposit limit for standard accounts, though large deposits may trigger an additional identity verification step as part of our security process.
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Easypaisa and JazzCash deposits are typically credited within 30 seconds. NayaPay and SadaPay deposits are usually instant as well. IBFT bank transfers can take up to 2 hours depending on your bank. If your deposit has not appeared after the expected time, go to the Cashier, check the transaction status, and contact live chat with the transaction reference number.
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First wait 15–20 minutes and refresh your 3patt balance. If the deposit still has not appeared, go to Account → Transaction History and check the status. If it shows "pending", it is still processing on the payment gateway side. If it shows nothing at all, take a screenshot of the payment confirmation from your Easypaisa/JazzCash app and share it with our live chat team. Deposits are never lost – the team will trace and credit it manually if required.
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Withdrawals

Log in to your account and go to Cashier → Withdraw. Select your preferred method (Easypaisa, JazzCash, IBFT, or card), enter the amount, and confirm with your account PIN or OTP. Withdrawals to Easypaisa and JazzCash are processed within a few hours for standard accounts. Your first withdrawal requires your mobile number and CNIC to be verified if you have not completed KYC yet.
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The minimum withdrawal is Rs 500. Maximum daily withdrawal limits depend on your VIP tier – standard accounts can withdraw up to Rs 200,000 per day. VIP players have higher limits. There are no 3patt-side fees on withdrawals, though your bank or mobile wallet provider may apply their own standard transaction charges.
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Most withdrawals are processed within a few hours. Delays can happen if your account KYC is incomplete, if the withdrawal falls outside normal business processing windows, or if the amount triggers an additional security review. Check Account → Transaction History for the current status. If your withdrawal has been pending for more than 12 hours, contact live chat with your withdrawal reference number.
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Yes. 3patt requires basic KYC (Know Your Customer) verification before your first withdrawal. This means confirming your mobile number matches your registered number and uploading a copy of your CNIC. This is a one-time process. Once complete, subsequent withdrawals do not require repeated verification. KYC takes under 24 hours to process on business days.
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Bonuses & Promotions

New players receive a 100% first deposit bonus up to Rs 40,000. If you deposit Rs 500, you get Rs 500 bonus – so Rs 1,000 total to play with. If you deposit Rs 40,000, you get Rs 40,000 bonus – Rs 80,000 total. The bonus is credited automatically and immediately on your first deposit. A 15× wagering requirement applies and the bonus expires after 7 days. Full details are on the Promotions page.
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A wagering requirement means you need to place bets totalling a certain multiple of the bonus before that bonus can be withdrawn as cash. A 15× wagering requirement on a Rs 1,000 bonus means you need to place Rs 15,000 in total bets. Winning and losing bets both count towards the wagering total. Your progress is shown in real time under Account → Bonuses.
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Yes. 3patt runs a Friday Reload Bonus (50% up to Rs 10,000 on a weekend deposit), cashback on cricket betting during major tournaments, and exclusive VIP reload offers for higher-tier players. All active promotions are listed on the Promotions page. Make sure your marketing preferences in Account Settings are turned on so you do not miss SMS or email notifications about new offers.
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No. Setting deposit limits, session time limits, or using a cooling-off period does not disqualify you from any 3patt promotions. Your VIP tier and bonus eligibility are completely unaffected by the use of responsible gaming tools. Players on self-exclusion do not receive marketing communications during the exclusion period.
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Cricket Betting

3patt covers PSL (Pakistan Super League), all Pakistan international fixtures (Tests, ODIs, T20Is), IPL, ICC World Cups, Big Bash, the Hundred, and major domestic leagues globally. PSL receives the deepest market coverage – typically 50+ pre-match and in-play betting markets per fixture, including match winner, top batsman, top bowler, total runs, over-by-over runs, and live ball-by-ball micro-markets.
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If a match is officially abandoned before a result is declared (including rain abandonments), all bets are voided and stakes are returned to your 3patt wallet. For matches that reach a Duckworth-Lewis result, the official DLS result stands for all match-winner and top-batsman markets. Match-specific markets that were suspended at the time of interruption are voided individually. Your refunded stakes appear in your wallet within a few hours of the official result.
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Yes. 3patt offers a Cash Out feature on most live cricket markets. When Cash Out is available on a bet, you will see the current cash out value displayed on your open bet. The value fluctuates based on the current match state. You can take a full cash out (collect the entire available amount) or, on supported markets, a partial cash out (collect a portion and let the rest of the stake run). Cash outs are not available during brief suspensions when odds are being recalculated.
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Games

3patt offers live casino games (Teen Patti, Andar Bahar, Baccarat, Roulette, Blackjack), crash games (Aviator), 500+ slot titles, sports betting (cricket, football, kabaddi, tennis), card games (Rummy, Poker variants), and other games. All games run in PKR. The full catalogue is available after login.
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Aviator is a crash-style game. A plane takes off and a multiplier increases from 1× upward. You place a bet before the round starts (or at the start of the round before it closes). As the multiplier climbs, you click "Cash Out" to collect your stake multiplied by the current value. If you do not cash out before the plane flies away (crashes), your bet is lost. Rounds are fast – typically 20–40 seconds. There is also an auto cash-out feature if you want to set a target multiplier in advance.
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Most live dealer tables on 3patt host dealers who conduct games in English. A selection of tables, particularly dedicated Teen Patti and Andar Bahar rooms, feature dealers who speak Hindi/Urdu – making them comfortable for South Asian players who prefer playing in their own language. The game interface, betting buttons, and results are displayed in English across all tables.
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Yes. 3patt is fully optimised for mobile browsers on Android and iOS. The entire platform – games, cashier, account settings, sports betting, and live casino – runs smoothly in Chrome, Samsung Browser, and Safari without needing an app download. For the best live game experience, a 4G or WiFi connection is recommended. A dedicated app download option may be available – check the homepage for the latest status.
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Responsible Gaming

3patt provides: deposit limits (daily/weekly/monthly), session time limits with pop-up reminders, reality checks (automatic notifications showing your net position and session duration), cooling-off periods (24 hours up to 30 days), self-exclusion (1 month to permanent), and full transaction/activity history. All tools are accessible from Account Settings → Responsible Gaming. Full details are on the Responsible Gaming page.
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Log in, go to Account Settings → Responsible Gaming → Self-Exclusion. Select your exclusion period (1, 3, 6, 12 months or permanent), read the confirmation, and confirm. Your account is locked immediately, all marketing communications stop, and you cannot deposit or bet for the selected period. If you cannot log in, contact support@3patt.biz or live chat and the team will process the exclusion manually without requiring justification.
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No. 3patt is strictly for players aged 18 and above. Age is verified during registration and at the KYC stage before first withdrawal. Any account found to belong to a person under 18 is closed immediately and all funds are returned. If you suspect a minor has accessed a 3patt account, contact support@3patt.biz immediately.
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Still have a question?

Our support team is available 24/7 in English and Urdu. Most queries are resolved within a few minutes.

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Why Pakistani Players Trust 3patt

A lot of online gaming platforms operate with Pakistani players as an afterthought. 3patt was built the other way around. From the payment methods to the game selection to the support language, every decision was made with Pakistani users in mind.

Everything in PKR

Your wallet, bets, winnings, and withdrawals are all in Pakistani Rupees. No forex conversion, no hidden exchange rate charges.

Easypaisa & JazzCash

Deposit and withdraw via the payment methods Pakistanis actually use. Transactions in seconds, no bank account required.

Support in Urdu

The support team handles queries in both English and Urdu. Real people, not automated bots, available 24 hours a day.

Secure & Verified

TLS 1.3 encryption, OTP authentication, and a full responsible gaming toolkit are standard on every 3patt account from day one.

Getting the Most Out of the 3patt FAQ

This FAQ page is built to answer the questions that Pakistani players actually ask – not a generic list copied from an international template. The questions here come from real support conversations and cover the topics that matter most: how deposits and withdrawals work in PKR, what happens to a cricket bet when it rains, how to claim and wager a bonus correctly, how to use the responsible gaming tools, and how to get back into your account when something goes wrong.

Use the search box at the top of the page to find a specific question quickly. If you are browsing, the category tabs and table of contents on the right help you jump straight to the section you need without scrolling through everything.

The "Was this helpful?" vote on each answer helps 3patt improve this FAQ over time. If a question you have is not covered here, the live chat team is the fastest route to an answer. They typically respond within 3 minutes and handle queries in both English and Urdu without switching you between agents.

New players often have questions about the welcome bonus wagering requirements and how deposit limits work. Both are covered in detail in the Bonuses and Responsible Gaming sections above. The short version: the wagering requirement is 15× the bonus amount, and deposit limits can be set from as little as Rs 500 per day. Both are there to help you stay in control and enjoy the platform sustainably.

This FAQ is updated regularly. If you find an answer that seems out of date, please let our support team know so we can correct it. Last updated: January 2025.
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Ready to Play at 3patt?

Registration is free and takes under 2 minutes. Make your first deposit of Rs 500 or more via Easypaisa or JazzCash and your 100% welcome bonus up to Rs 40,000 is credited immediately. Cricket betting, Teen Patti, Aviator, and 500+ slots are all waiting.

18+ only. Min deposit Rs 500. 15× wagering on bonus funds. T&Cs apply. Please gamble responsibly.